Frequently Asked Questions
Clear, simple answers for ordering, delivery, and account details.
Can I see your current availability on the store?
Yes. The shop shows the varieties currently offered for sale.
How do I add notes about stem length or color?
When ordering there is a box you can include all your notes for each variety you order.
Can I come to the farm and shop?
Absolutely! We love to have our florists visit the farm and shop the cooler. Let us know when you would like to visit so we can schedule time for you on the farm.
Can you tell me what will be available later this season?
Take a look at our Price List for the season. It shows each product we offer and the months they are available.
Can I pre-order for a special event?
Yes. Submit an order with the dates, mood boards, and specific varietal and color needs. Reservations are first-come, first-served.
Do you ship flowers?
Yes, for varieties that travel well and as weather allows. We use local curriers as well as Federal Express Overnight shipping. Feel free to reach out with any questions.
What is the cut off time for ordering?
Changes must be emailed at least 48 hours before delivery. Late orders may not be processed unless you hear directly from us.
Is there a delivery fee?
Yes, there is a $25 delivery fee for all orders and spec shopping to cover fuel, loading, and our delivery driver.
How do I know you received my order?
You will receive an email confirmation within 24 hours with your order sheet. Review it as soon as you receive it and let us know if anything needs adjustment.
What if something is wrong with my order?
Please contact us within 24 hours of receiving your order so we can resolve it right away.
What type of payment do you take?
We accept major credit cards, company checks, or cash. Orders are processed 24 hours after delivery. Please see our Terms of Service.
Need help now? Email or Call 208-292-8156.