Frequently Asked Questions
Clear, simple answers for ordering, delivery, and account details.
Can I see your current availability on the store?
Yes. Everything shown in the shop is available to order. Inventory moves quickly, so quantities are not displayed, but the varieties you see are in stock.
How do I add notes about stem length or color?
Open any variety and add notes in the detail panel. Those notes carry into your cart so we can see your preferences at checkout.
Can I come to the farm and shop?
Absolutely. Let us know when you would like to visit so we can schedule time for you on the farm.
Can you tell me what will be available later this season?
We track monthly offerings and price bands for advance planning. Contact us and we will share the seasonal list.
Can I pre-order for a special event?
Yes. Submit the Special Event Request Form with dates, mood boards, and specific varietal requests. Reservations are first-come, first-served.
Do you ship flowers?
Yes, for varieties that travel well and when weather allows. We use cold packs and partner carriers, with a 10% handling fee.
What is the cut off time for ordering?
Changes must be emailed at least 48 hours before delivery. Late orders may not be processed unless you hear directly from us.
Is there a delivery fee?
Yes, there is a $25 delivery fee for all orders and spec shopping to cover fuel, loading, and delivery drivers.
How do I know you received my order?
You will receive an email confirmation within 24 hours with your order sheet. Review it and let us know if anything needs adjustment.
What if something is wrong with my order?
Please contact us within 24 hours of receiving your order so we can resolve it right away.
What type of payment do you take?
We accept major credit cards, company checks, or cash. Orders are processed upon delivery.