Florage Farms
365 N 150 W, Blackfoot, Idaho
Effective Date: April 4, 2025 | Last Updated: April 4, 2025
1. Introduction
Florage Farms ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information you provide when using our online flower ordering platform. By placing an order through our website, you agree to the practices described in this policy.
2. Information We Collect
Information You Provide
When you create an account or place an order, we collect:
- Name and business name
- Email address and phone number
- Billing and shipping address
- Payment information (processed securely by our payment processor; we do not store full card numbers)
- Order preferences and special instructions
Information Collected Automatically
When you use our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on the site
- Referring URLs and click activity
- Cookies and similar tracking technologies (see Section 5)
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, invoices, and delivery updates
- Provide customer support and respond to inquiries
- Send product updates and promotional communications (only with your consent; you may opt out at any time)
- Improve the functionality and user experience of our website
- Comply with legal obligations and resolve disputes
4. How We Share Your Information
We do not sell your personal information. We may share it in the following limited circumstances:
Service Providers
We share information with trusted third-party vendors who help us operate our business, including payment processors and shipping carriers. These providers are contractually required to protect your data and may only use it to perform services on our behalf.
Legal Requirements
We may disclose your information if required to do so by law, court order, or government authority, or to protect the rights, property, or safety of Florage Farms, our customers, or others.
Business Transfers
If Florage Farms is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your information becomes subject to a different privacy policy.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Note that disabling cookies may affect some features of our ordering platform.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain your account, comply with legal obligations, and resolve disputes. Order records are typically retained for seven (7) years in accordance with standard business and tax requirements. You may request deletion of your account and associated data at any time (see Section 8).
7. Your Rights and Choices
Access and Correction
You may request a copy of the personal information we hold about you, or ask us to correct inaccurate or outdated information.
Data Deletion
You may request that we delete your personal information. We will honor such requests subject to any legal retention requirements. To request deletion, contact us at orders@floragefarms.com.
Opt-Out of Marketing
You may unsubscribe from product updates or other promotional communications at any time by clicking the "Unsubscribe" link in any marketing email, or by emailing us at orders@floragefarms.com. Transactional messages such as order confirmations are not subject to opt-out.
8. Children's Privacy
Our online ordering platform is intended for use by businesses and adults 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have inadvertently collected such information, we will delete it promptly.
9. Security
We use industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmission and secure storage practices. While we take reasonable steps to safeguard your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Governing Law
This Privacy Policy is governed by the laws of the State of Idaho, without regard to its conflict of law provisions. Any disputes arising under this policy will be resolved in the courts located in Bingham County, Idaho.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, notify you by email or through a notice on our website. Your continued use of our platform after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: